FAQs

1. Do you deliver all over India?

Yes, we deliver all over India, including the State of Jammu & Kashmir.

2. How many days does the order take to get delivered?

Deliveries within Delhi can take anywhere between 3-5 working days once dispatched.

Deliveries outside Delhi can take anywhere between 5-7 working days once dispatched.

Deliveries in North-east regions might take approximately 10 days once dispatched

If in any case you do not receive your order within 10-12 days kindly reach out to us via mail or call.

Please note, delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

3. Is the product safely packed?

Yes, we pack the product safely in good packing. Items like Mugs are given extra care while packaging. Though, we do try to re-use packaging material in order to adhere to sustainability.

4. Is there an option to pick up an order locally? 

Yes, we offer our customers an option to pick-up the order locally. We are based around New Friends Colony, Okhla, New Delhi you can pick the order by informing us via an email or call.

5. Can we return a product or get a refund?

Yes, we have a return/refund window of 15 days post delivery of the product. Once the window expires, we cannot process any refunds.

6. Do you have a physical store?

A few of our products are available at Oxford Book Store, Connaught Place, Delhi. You can also find us at various events in Delhi. To keep yourself updated on our whereabouts we request you to follow us on our social media handles here Facebook, Instagram, Twitter